Shipping Info
Shipping
We offer Free Shipping on all orders.
Estimated delivery time is typically 8–15 business days after your order has been processed and shipped.
Please note that delivery times are estimates. Some orders may arrive sooner or later depending on the recipient’s location, carrier delays, and the fulfillment center used.
Processing Times
We want you to receive your order as quickly as possible.
Orders typically take 1–2 business days to process after being placed before they are shipped.
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
Where Can I Find My Tracking Number?
When your order is shipped, you should receive an automatic email containing your tracking number.
If you have not received your tracking information or need additional help, please contact us at:
Delivery
Depending on your location, your order may be delivered by your local postal service or another shipping carrier.
If you are not available when a delivery attempt is made, the carrier may leave a notice with instructions on how or where your package can be collected or redelivered.
Unexpected Delays
In some cases, delivery may take longer than the estimated shipping time.
Delays may occur due to carrier issues, weather conditions, customs processing, high shipping volumes, or other circumstances outside of our control.
If your package is taking longer than expected to arrive, please contact us at rideproofco@gmail.com and we will do our best to help investigate the situation.
Failed Delivery
If a package cannot be delivered because of circumstances caused by the customer, such as an incorrect or incomplete shipping address, an unavailable recipient, or refusal to accept or collect the package, the package may be returned to Rideproof.
Any additional shipping or return costs incurred as a result may be deducted from the amount refunded to the customer.
Please make sure all shipping information is correct before completing your order.
Items Not Received But Tracking Shows Delivered
Please note that we do not automatically refund or replace orders that are marked as delivered by the shipping carrier.
For this reason, we recommend having your order delivered to a safe and secure address.
If your tracking information shows that your package was delivered but you cannot locate it, please first check around your property, with household members, neighbors, or your local delivery carrier.
If you still cannot locate your package, please contact us at:
We will do our best to help investigate the delivery.
Returns
Rideproof offers a 90-day money-back guarantee on eligible purchases.
For full eligibility requirements and return instructions, please refer to our Refund & Return Policy.
Contact Us
For questions regarding shipping, tracking, delivery, or your order, please contact us at: